Shipping Information

  • For iMovR Products, see iMovR Shipping Information Below. For all other Products:
    • Free Shipping to the Continental US (CONUS)
    • Shipping Rates for Outside CONUS (OCONUS) Orders will be calculated separately.
    • US Orders Only
    • Most orders are shipped directly from our warehouse within 24-48 hrs for your convenience and maximum efficiency
    • Your product will arrive within 7 to 20 Business Days
    • Expedited Shipping Options Available

Terms & Conditions: 

  • For iMovR Products, see iMovR Shipping Information Below. For all other Products:
    • We offer a 100% Satisfaction guarantee or your money back. Please contact us for return requests.
    • Return Policy Does Not Apply To Products Purchased with a Discount Code.
    • Customized Products are Non-Refundable
    • All Returns subject to a 20% restock fee at our discretion.



Standing Desks and Treadmill Desks

Standard Shipping to Continental United States

(see below for Hawaii, Alaska, and international locations)

  • Free shipping to the lower 48 states*. This includes all optional peripherals that were purchased together, such as monitor arms and keyboard trays.
  • All of our desks and tables are made-to-order in Grand Rapids, Michigan. 
  • Most desks [and all desks shipped with Room of Choice or Premium Delivery options (see below)] are shipped via freight carrier. You'll receive a tracking number by email once the product has been loaded onto the delivery truck.
  • Some smaller desk systems may be shipped by FedEx Ground. Manufacturing and delivery times will be similar to freight shipments described below. 
  • Standard delivery is to the first covered threshold. In apartment buildings and office buildings this would be to the lobby, if there is a doorman or receptionist. If there is no covered area to place the delivery in, it will be taken as close as possible to the building structure, which may be curbside. It will be the customer's responsibility to unload the pallet and bring merchandise into the building. 
Product Lead Time Shipping Time** Total Delivery Time
Lander, Energize, and Cascade Standing Desks and Treadmill Desks 5-7 business days 5-10 business days 10-17 business days
Lander Solid Wood Top Standing Desks 15-25 business days, depending on tier level 5-10 business days 20-35 business days, depending on tier level (see details on product page)
Synapse Adjustable-Height Tables 20 business days 3-5 business days 23-25 business days
*NYC deliveries, non-standard delivery times, and other special delivery options requested by the recipient, as well as delivery to addresses that are more than 50 miles away from our freight carriers' designated hubs may be subject to additional delivery surcharges.
**If delivery is to a residential address or if you elect one of the delivery upgrades below, a dispatcher will call you 24 hours in advance to confirm the address and a convenient 4-hour window for delivery. An adult signature is required at time of delivery. Delivery times are available from 7am to 7pm in most markets. (No call will be made if delivery is to a business address and you do not elect one of the delivery upgrades below.) 
Delivery Upgrade Options for Standing Desks & Treadmill Desks

A. Room of Choice Delivery

Standard shipping brings your new desk or table to the first covered threshold. With Room of Choice the two-man delivery crew will bring all the components all the way to the room where your desk or table will go. Elevator trips, and up to two flights of stairs, are included in the price. Note: this service level may not be available in certain rural areas.

B. Pre-Assembly Option

We do everything possible to make assembly of our desks and tables easy. Typical desk assembly takes only 20 to 45 minutes - depending on the model - if you have a helper. (Add a little time if you ordered a keyboard tray, monitor arm, or other accessories.) However, we do offer factory pre-assembly on most models (exceptions: Lander Desks and Corner Desks). Conference tables are always shipped pre-assembled. 

C. Premium Delivery [Delivery to Room of Choice + PreAssembled Desk + Pallet, Box, & Debris Removal]

Our most popular shipping upgrade, the two-man crew will deliver your factory pre-assembled (and tested) desk to your room of choice, unbox it, and cart away the pallet and all packaging materials. If a treadmill is included in the purchase, it will also be unboxed and the packaging materials will be removed. Installation of accessories such as monitor arms, keyboard trays, power nodes and cable management kits are not included in this delivery service. Delivery includes up to 30 minutes of labor including unloading of the shipment, unboxing of the desk and/or treadmill, and removal of the shipping pallet and all packaging materials. Note: this service level may not be available in certain rural areas.

Note: Lander Desks ships in pre-assembled boxes of parts that will remain boxed at delivery. Premium Delivery includes Delivery to Room of Choice + Pallet and Debris removal. 

Tips for Success

It is our desire to get your product to you as safely and quickly as possible! To help us make this possible, here are a few things you can do to help if you've ordered a desk system that will be delivered by freight:

  • Provide us with the best phone number for the delivery dispatcher to reach you, or someone in your receiving department (they will typically call within 24 hours of the shipment reaching your local area). 
  • Deliveries cannot be reliably scheduled by voicemail so please provide a backup phone number if possible. 
  • Letting us know in advance whether the address is residential or commercial, and if the latter, if there is loading dock access, will speed the process. 
  • You can send us this information by email to referencing your name and order number, and we will make sure the information is relayed to the carrier doing the delivery. 

Desk Converters, Standing Mats, and Accessories

See the SHIPPING tab on any item's description page, or add the item to the shopping cart and see the shipping options that appear in the selector, to see specific prices for shipping or will-call options. In many cases, domestic (lower 48 states) shipping is included free of charge. Some heavier items - such as standalone treadmills and standalone bases - have specific shipping selections for Hawaii, Alaska and Canada. For all other international destinations, please see instructions below for obtaining a custom shipping quote.

Product Lead Time Shipping Time** Total Delivery Time
ZipLift & Cadence Standing Desk Converters 5 business days 3-5 business days 8-10 business days
Standing Mats* 5 business days 3-5 business days 8-10 business days
Other Accessories (see product page) (see product page) (see product page)

*For custom-made standing mats like the Continuum, see individual product pages for details.



Last Updated: Nov 14, 2017


Limitations of Liability:
In no event shall iMovR or any of its subsidiaries or affiliates be liable for any indirect, special, incidental or consequential damages including but not limited to loss of use, loss of data, loss of business or profits. Some states do not allow the exclusion or limitation of incidental or consequential damages, so the above limitation or exclusion may not apply to you.

Warranty Limitations:
The limited warranty for any product sold by iMovR is normally disclosed as part of the product review or online store description for that product, and is in all cases included in the documentation accompanying the product as provided by that product's manufacturer. Except as specifically set forth therein, iMovR makes no warranties, express or implied, and disclaims all other warranties, including without limitation implied warranties of merchantability, fitness for a particular purpose, and conformity to models or samples. Some states do not allow limitations on implied warranties so these limitations might not apply to you. The warranties set forth herein give you specific legal rights and you may have other rights that vary from state to state.

Payment Terms:
Terms of payment are within iMovR’s sole discretion, and unless otherwise agreed to by iMovR, payment must be received prior to acceptance of an order. Payment for the products will be made by credit card, wire transfer, or some other prearranged payment method unless credit terms have been agreed to. Invoices are due and payable within the time period noted on the invoice, measured from the date of the invoice. iMovR may invoice parts of an order separately. Any quotations given by iMovR will be valid for the period stated on the quotation. Customer agrees to pay interest on all past-due sums at the highest rate allowed by law.

iMovR may, at its own discretion, limit or cancel quantities purchased per person, per household or per order. These restrictions may include orders placed by the same iMovR account, credit card, and also orders, which use the same billing and/or shipping address. Notification will be sent to the e-mail and/or billing address provided should such change occur. We reserve the right to limit the quantities sold, including the right to limit or prohibit sales to dealers.

Shipping Charges/Taxes/Delivery: 
Separate charges for shipping and handling will be shown on iMovR invoice(s). You are responsible for all applicable sales and other taxes associated with the order. If applicable, a separate charge for taxes will be shown on the invoice. iMovR will not be responsible for delays in delivery due to events beyond its control, including shortage of materials, labor strikes, transportation failures or acts of God.

If you are not satisfied with your purchase within 100 days of receipt of your order, you may return any products to the factory in new condition for a refund with a valid RMA (return merchandise authorization) number. Shipping and handling charges will be customer’s responsibility. The product must be properly packed in its original packaging and/or pallet. 

A restocking fee of up to 20% may be assessed on returns. (Note: this restocking fee DOES NOT apply to returns of the iMovR ZipLift+, ZipLift+ HD, Cadence, Cadence Express, or EcoLast Standing Mats.) All returns must be made within 100 days of receipt. Only products in brand new, saleable condition or "defective on arrival" products (non-repairable) can be returned. Shipping charges are customer’s responsibility unless product was received "defective on arrival".

Title/Risk of Loss: 
Title to products and risk of loss passes from iMovR to you upon delivery to the carrier. Your use of this website is at your own risk. In no event shall iMovR be held liable for direct, indirect, exemplary, or consequential damages, or any damages whatsoever, including but not limited to loss of use, data, or profits, without regard to the form of any action, including but not limited to contract, negligence, or other tortuous actions, all arising from any product purchased from By your use of this website, you agree that the sole and exclusive maximum liability to iMovR arising from any product sold on this website shall be the price of the product ordered plus shipping and handling charges.

Use of This Website
Unauthorized use of this website may give to a claim for damages and/or be a criminal offense.

Your use of any information or materials on this website is entirely at your own risk, for which we shall not be liable. It shall be your own responsibility to ensure that any products, services or information available through this website meet your specific requirements.